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Mid-America Insurance Brokerage, Inc.

Mid-America Insurance Brokerage, Inc.

Auto, Home, and Business: (618)545-1000
Medicare and Health: (618)533-3800
Life Insurance and Annuities: (618)533-LIFE

Services

Our Core Values

  • We believe that our customers should always be treated in the same manner that we would want to be treated.
  • We honor the value of others’ time. Whether dealing with clients or coworkers, we know that others are bound by time commitments beyond our understanding.
  • Use state-of-the-art technology to complement our customer service. Not replace it.
  • We communicate courteously and attentively at all times, avoiding jargon and calloused or robotic responses.
  • Questions and requests are met with can-do thinking and earnest effort. We genuinely want to find ways to satisfy our client’s needs, and we explain what we can do before explaining what we can’t do.
  • Ask questions and listen to our clients’ particular circumstances to fully understand their wants and needs.
  • We will provide a team work environment that is focused on client service, collaborative, flexible, respectful, safe, friendly and fun
  • Take full responsibility for our actions and be honest at all times..
  • We are committed to an ongoing education program for our employees
  • We believe in having fun.

Our Mission

At Mid-America Insurance our mission is simple. We want to provide amazing customer service to you while offering great products at great prices. We are an independent agency, which allows us the freedom to find the best products from a range of companies and offer them to you at great prices. Our agents are committed to providing you with the best possible customer experience. We will take the time to listen to your needs and find the best solution using a mix of old fashioned customer service and cutting edge technology. We welcome your questions and would love to begin serving you today for all your insurance needs.